Booking Policy

1. Each booking is for seven nights or multiples there of. Additional days may be available on request.
2. A non-refundable deposit of 20% and a signed copy of the booking policy is required to confirm any booking.
3. The remaining balance must be paid at least eight weeks prior to departure. Failure to pay the outstanding balance on time may lead to the booking being cancelled.
4. The maximum number of occupants will be 10 persons, unless previously agreed by the owner. If it is found that more than 10 persons, without prior agreement, occupy the villa then the booking becomes void and the occupiers will be asked to vacate the property. There will be no refund of their payment.
5. A refundable security deposit of £250 is required by the owners with the final balance payment. This will be refunded within 30 days after inspection by the management company. You will be responsible for any damage, loss or breakage at the villa and the relevant amounts will be deducted from this deposit. If the amount is greater than the security deposit, then the additional amount will be required.
6. The price does not include flights, car hire, insurance, transfers or additional services e.g. welcome packs, swimming pool heating etc.
7. Swimming pool heating is charged at £80 per week & is recommended in the winter months. This must be paid for with the final balance. If pool heat has not been paid for with the final balance & is subsequently required by guests, it should be arranged with the management company who have a standard fee of $25 per day + tax & must be ordered for the full length of your stay (i.e. is not available for just part of your stay unless the booking is for several weeks). Please also note that, during the winter months, pool heaters will generally heat the pool to approx. 85°F. If the air temperature lowers to 55°F or less, then although the heaters operate for longer hours than in warmer weather they will not be as effective & the water temperature will not reach a comfortable temperature. We regret that in these circumstances a refund or part refund of the pool heat payment is not possible.
8. The clients use the swimming pool and other facilities of the property at their own risk. Injury, damage or loss to the client’s property is his or her own responsibility.
9. No smoking is permitted inside the villa. If you smoke we request that you do so outside.
10. If the client cancels their booking in excess of eight weeks before their arrival, the client will not have to pay the outstanding balance but the deposit will be forfeited. No refund will be made if the booking is cancelled by the client within eight weeks of the arrival date. (This may be wavered by the owner if a replacement booking can be found).
11. The full balance will be due if the owner has to cancel the booking due to late payment by the client.
12. The owner reserves the right to cancel the booking for any reason. In this instance, excluding condition 10 above, all monies paid to the owner will be refunded. The owner will not be liable for any other costs incurred by the client.
13. Neither the owners of the property or their management company are liable for loss or delay incurred by fire, flood, terrorist activity, political unrest, strikes, riots, war, any technical &/or weather problems with transport, adverse weather conditions or any other event beyond their control.